Sunrun is a leading provider of home solar panel systems, with a goal of helping homeowners reduce their carbon footprint and save money on their energy bills. As a Sunrun customer, it`s important to understand the terms and conditions of the company`s customer agreement.
The customer agreement is a legally binding document that outlines the rights and responsibilities of both Sunrun and the customer. It covers everything from the installation of the solar panels to the ongoing maintenance and monitoring of the system.
One of the key provisions of the customer agreement is the requirement that the customer maintain an active and valid homeowners insurance policy. This policy must cover any damage to the solar panels or the home caused by events such as fire, theft, or natural disasters. Failure to maintain adequate insurance can result in the termination of the customer`s agreement with Sunrun.
Another important provision of the customer agreement is the requirement that the customer grant Sunrun access to the solar panel system for periodic inspections and maintenance. This is necessary to ensure the system is functioning properly and to make any necessary repairs. The customer is responsible for providing safe and unobstructed access to the system.
The customer agreement also outlines the terms of the solar panel system`s performance guarantee. Sunrun guarantees that the system will generate a specified amount of electricity over the course of each year. If the system falls short of this guarantee, Sunrun will provide compensation to the customer.
Finally, the customer agreement also includes provisions related to the transfer of the solar panel system in the event the homeowner sells the property. Sunrun must be notified of any impending sale, and the customer may be responsible for paying a transfer fee.
In summary, as a Sunrun customer, it`s important to carefully review and fully understand the terms and conditions of the customer agreement. By doing so, you can ensure that you are fulfilling your obligations as a homeowner and that you are enjoying all the benefits of your home solar panel system.